Bdk1's Privacy Policy

Bdk1 (bdk1.bet) places the highest importance on your privacy. This Privacy Policy ("Policy") explains what personal information we collect, how it is used, and what your rights are. This Policy applies to bdk1's website, mobile app, and all related services.

By using our platform, you consent to the processing of your information as described in this privacy policy. If you disagree with any part of this policy, please contact us before using our services.

Bdk1 collects the following types of information to operate its services effectively. Each piece of data collected has a specific purpose.

Identity information:

• Full name, date of birth, gender
• National ID or Passport Number (for KYC verification)
• Address (Division, District, Upazila)

Contact information:

• Mobile Number (for registration & OTP verification)
• Email Address

Financial information:

• BKash, Nagad, or Rocket account number
• Transaction History & Amounts

Technical Information:

• IP Address, Device Type & Operating System
• Browser Type & Version
• Login Time & Location
• Platform Activity Logs

Betting Activity Information:

• Betting history, preferred markets & Sports categories
• Bonus and promotion usage history

Bdk1 collects your information through several methods. You will always be informed about each one in advance.

• Directly From You: When filling out the registration form, during KYC verification, when contacting the support team, and when participating in surveys or competitions.
• Automatically: When you use our platform, technical information is automatically collected through cookies and similar technologies.
• From third parties: Transaction verification details from payment providers (bKash, Nagad, Rocket), or information required to fulfil legal obligations.

Bdk1 uses the information it collects solely for specific, legitimate purposes. The full list is provided below:

We never sell your data to third parties for marketing purposes or build profiles without your consent.

Bdk1 is committed to upholding your privacy. We do not share your information with any party except in the limited circumstances listed below:

• Payment Providers: Only the minimum information required to process transactions via bKash, Nagad, or Rocket is shared.
• Legal Authorities: Under applicable laws in Bangladesh, we are required to disclose information when ordered to do so by a court or regulatory authority.
• Security partners: Limited data may be shared with specialist third parties for fraud prevention and anti-money laundering purposes — under strict confidentiality agreements.
• Company Restructuring: Users will be notified in advance of any business merger or acquisition involving bdk1.

Cookies are small text files stored in your browser. bdk1 uses cookies to improve service quality and personalize your experience.

Types of cookies we use:

• Essential Cookies: Essential for the platform to function properly. These cookies maintain login sessions and handle security verification — the service cannot operate without them.
• Performance Cookies: We collect analytical data — such as which sections of the site are used most and how fast pages load — to help us improve our services.
• Functional Cookies: Remembers your preferences — language, theme, betting settings — so you don't have to reconfigure them each time.
• Optional Analytics Cookies: Used to understand overall site usage patterns. You have the option to disable these cookies.

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly.

Bdk1 uses industry-leading technology and processes to protect your data. Security isn't just a feature — it's a core responsibility.

• 256-bit SSL/TLS Encryption: All data transmissions are secured with strong encryption.
• Firewall Protection: Multiple layers of server-level firewalls and intrusion detection systems are in place.
• Two-Factor Authentication (2FA): OTP verification is required when logging into your account.
• Regular Security Audits: Independent security experts conduct regular audits of our systems.
• Restricted Access: Only authorized bdk1 staff can access specific user information.
• Data Backup: Regular backups are stored in secure locations to ensure your data is never lost.

Bdk1 only retains your data for as long as necessary. Holding data beyond what is required goes against our policy.

• Account Information: Retained for the full duration of your active account. After closure, data is kept for up to 5 years as required by law.
• Financial Transaction Records: Retention for a minimum of 5 years is mandatory under Bangladesh's financial regulatory laws.
• KYC Documents: Retained for up to 5 years after account closure.
• Cookie data: Session cookies are deleted when you close your browser. Persistent cookies last up to 12 months.
• Support contact: Retained for up to 2 years after the issue is resolved.

After the retention period, data is securely deleted or anonymised by removing all personally identifiable information.

As a bdk1 user, you have strong rights over your personal data. Here's a clear overview of everything you're entitled to:

Bdk1 services are intended solely for individuals aged 18 and above. We do not knowingly collect or store data from minors.

• Date of birth is verified at registration, and anyone under 18 is not permitted to complete the sign-up process.
• Age is verified during the KYC process through government-issued ID checks.
• If it is found that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.

Bdk1 may update this Privacy Policy from time to time. Depending on the nature and significance of any changes, we will notify you through appropriate channels:

• Key Changes: A direct notification will be sent to your registered email or mobile number.
• General Updates: The "Last Updated" date at the top of this page will reflect any changes.
• Login notification: For significant changes, a notification will be displayed upon your next login.

Updated policies take effect from the date of publication. Continued use of our services after any changes constitutes acceptance of the revised policy. Please check this page regularly.

For any questions about this Privacy Policy, concerns regarding your data, or to exercise your rights, please reach out through any of the following:

• Email (Privacy-related): support@bdk1.bet
• Live Chat: Chat button at the bottom right of the platform — active 24/7
• Response Time: Usually within 24 hours; up to 30 days for rights-related requests